Privacy Policy

At See Clear Products, we care deeply about privacy. We believe in transparency, and we’re committed to being upfront about our privacy practices, including how we treat your personal information.

This policy explains our privacy practices for See Clear Products - www.seeclearproducts.co.uk

Privacy shield/SSL

We endeavour to ensure that your personal information is secure therefore have full site SSL (Secure Socket Layer). Unfortunately however, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.

We cannot guarantee the security of your home computer or any information sent over the internet or any publicly accessible communications network and using any online communications services are at the user’s own risk.

We do  offer our customers a range of payment options to choose from. It is the customers responsibilty to decide which method they would prefer and feel offers the most security. If you use a debit/credit card to donate or purchase something online your debit/credit card details are transferred securely to our payment card providers Worldpay who comply with the payment card industry data security standard (PCI-DSS) published by the PCI Security Standards Council. We do not store any payment card information.

Retention of information

See Clear Products retain your information for our records only except to comply with legal obligations/tax laws where necessary. From time to time we may contact you about promotions if we feel they may be of interest to you. If you no longer want See Clear Products to use your information to provide services to you, you may contact us to request that your details are removed from our records.

We continually review what personal information and records we hold, and delete what is no longer required. We never store payment card data.

Electronic data and databases that contain supporter personal data are stored on secure computer systems and we manage who has access to that data (using both physical and electronic means).

All hard-copy records and data are managed securely in access-restricted storage.

Third parties

We respect your privacy. See Clear Products do not collect or share your information with any third parties except where we have a legal obligation to do so. The information which you provide is optional and is used solely to fulfil our services to you the customer.

Marketing

From time to time See Clear Products  may contact you via email or social media regarding a promotion or offer which we are running which we feel may be of interest to you. It is your right to opt out of such marketing.

Customer feedback is always welcomed and with your permission we will use and publish such feedback on our social media platforms and on our website.

We use social media platforms to inform our customers of events/ideas which may be of interest. We appreciate our customers liking or sharing our tweets and posts however we have no control over and take no responsibility for the security and practices of these sites - it is your responsibility to read and agree to their individual privacy policies.

Your rights

As part of our promise to you, we want to make sure that you are able to make your own choices about how we use your personal information. Part of this is making sure you understand your data protection rights, which are set out as follows:

  • You have certain rights of access in relation to your personal information. We will confirm whether or not we have your data and, if we do, provide a copy of the personal information we hold and other information about how we process your information within relevant timescales (usually a month for simple requests and timescales can be extended for complex requests) (Right of Access – Data Subject Access Request).
  • The right to have your personal information that we no longer need erased from our records (Right to be Forgotten).
  • The right to have inaccurate personal information amended (Right to Rectification).
  • The right to ask us to stop using your information in certain situations (Right to Restrict Processing).
  • The right to object to your personal information being used for marketing or profiling (Right to Object).
  • A right (in certain circumstances) to have a copy of your personal information provided for reuse in another service (Right to Data Portability).

If you would like further details about your rights or would like to exercise them, please write to us at:

See Clear Products

Broadway

Hill Farm

Northwood Lane

Bewdley

Worcestershire

DY12 1AT

We reserve the right to ask for further information to verify your identity (or clarify the information that you are seeking) when we receive such a request.

At See Clear Products we value our customers and strive for excellent customer service. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may contact us at:

seeclearproducts@hotmail.com

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

Questions, comments and requests

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to seeclearproducts@hotmail.com

At See Clear Products we value our customers and strive for excellent customer service. If you no longer wish to use the Services or receive service-related messages (except for legally required notices), then you may contact us at:

seeclearproducts@hotmail.com

This privacy policy was last updated on May 2018.